Yoni Belson is the Founder and CEO of Carelu, the care enablement platform for ABA therapy and behavioral health. Carelu runs a practice's entire intake operation, from a family's first call or form to a child ready for assessment. It answers families around the clock in English and Spanish, collects insurance and diagnosis documents, verifies benefits, and hands each family to the right coordinator. More than 100 ABA practices use Carelu, so families start care faster, intake teams stop chasing paperwork, and leadership sees exactly where every family stands. Carelu is a LeadTrap company.
AI's most immediate and practical value lies in alleviating the administrative burdens surrounding care delivery, and those burdens are growing fast. Payers are changing ABA requirements state by state as they catch up with demand, adding new documents, authorizations, and follow-ups to every case. Intake teams absorb that work, families are left unsure of what they need to start care, and fewer of them make it to a first session. This session examines how automation and AI workflows are actively functioning within behavioral health today: resolving operational bottlenecks across family inquiries, intake coordination, benefits verification, scheduling, and routine documentation. Yoni Belson will explore the practical realities of operational adoption, analyzing its impact on organizational capacity, administrative overhead, and team retention. The session concludes with a live walkthrough of an automated intake workflow, demonstrating how practices can reduce friction and accelerate the transition from a family's initial contact to assessment readiness.